Privacy policy

MCK Export SpA (RUT 78.179.562-3), domiciled in Providencia, Santiago, Chile, is the controller of personal and commercial data collected on Synoos platforms.

For privacy inquiries, contact hello@synoos.app.

Account data: corporate email, legal name, tax identification, and corporate phone numbers.

Compliance credentials: SAG agricultural export certificates, legal powers of attorney, GlobalGAP accreditations.

Transaction records: purchase contracts, Bills of Lading, inspection certificates, and bank wire escrow confirmations.

Verifying trading counterparties, executing binding C7 contracts, administering segregated escrow accounts, and providing trade intelligence.

Processing is based on contractual necessity, legal obligations under Chilean commercial law (Law 19.628), and international export compliance standards (GDPR).

Information is shared strictly with transaction counterparties, custodial banking institutions, and statutory authorities (SAG, Customs) as required to execute shipments.

Cross-border transactions involve transfer of trade documentation between Chile and destination territories (China, South Korea, Japan, EU, North America) under standard contractual clauses.

Tax and contractual records are retained for statutory periods mandated by commercial and tax legislation (typically 5 to 6 years).

You have the right to access, rectify, port, or request erasure of personal data by writing to hello@synoos.app.

You may request account deletion at any time via hello@synoos.app. Deletion will be completed within 30 days once active shipments and escrow obligations are resolved.

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